City of Amarillo using tags, routing software to educate public on curbside cart program

City of Amarillo using tags, routing software to educate public on curbside cart program
Amarillo's curbside cart program is adding initiatives to help educate residents who have received or will be receiving carts.

AMARILLO, TX (KFDA) - It has been one month since the City of Amarillo began phase one of it’s curbside cart program and the city is reminding residents where to place their carts, so their trash can continue to get picked up.

The City of Amarillo’s Solid Waste Department says for the most part the 2,400 residents have adapted well to the first phase of the Curbside Cart program.

However, they’ve had instances where carts are placed close to something that could be damaged or trash is being left outside the carts.

City of Amarillo using tags, routing software to educate public on curbside cart program

“Right now, what we’re doing is we’re leaving them a tag and letting them know, we’re doing some education,” said Blair Snow, Interim Solid Waste Superintendent at the City of Amarillo. “Then, in a few months once everyone has had some time to adjust to the program we’ll begin skipping those carts that are too close to another object, like a car, a fence or a mailbox. We certainly don’t want to damage anyone’s property picking up those carts.”

“They can’t get the truck up to it, so that means, they’re stopping the truck, getting out of the truck, and moving it to where they can get it and then it’s being dumped,” said Eddy Sauer, Councilmember Place 3, for the City of Amarillo.

A new routing software tells drivers when to pick up the carts to make timely trips to the transfer station, and take a photo if a cart was not out.

“When the resident calls and says, hey why did you skip me? We can say well your cart wasn’t out when we came by,” said Snow. “It’s just another tool for us to help educate the public.”

The Solid Waste Department is offering a roll out service, which will roll carts to and from your house.

To roll your cart 10-50 feet, it costs $37 per month.

For 50 - 100 feet, it’s $46 a month and for 100 - 150 feet it’s $54 per month.

To assist those who are disabled or on a fixed income, the city is exploring options of working with non-profit volunteer groups.

If you’re in need of a second cart, you can call the Solid Waste Department at (806) 378-6813 and they will provide one to you, free of charge.

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