Emergency services is getting better for residents in Panhandle. Instead of a volunteer system, they are moving to a city run emergency management department.
To enhance emergency services in Panhandle, the city has approved full-time personnel dedicated to responding to local emergencies.
"We have a lot of elderly people here, I happen to be one of them. It would be nice to know someone can get right to me." said resident Karen Smith.
Another resident, Darlene Reed says "My daddy was sheriff of this county for 12 years and he had a heart attack at home and the ambulance was gone and they had to come get the one from pantex to come and they had new men and they didn't know how to get from pantex to panhandle."
Now when responding to your emergency the city manager, Rob Roach says there will be at least one licensed paramedic on board.
"Maybe someone exhibits signs of a cardiac emergency. A paramedic with that advanced level level of training and certification will be able to provide the highest standard of care."
Roach says the city will have to adjust it's budget to cover the expense and depending on the the cost burden fees for these services may have to increase.
But Smith says she doesn't mind.
"I would think that someone's life is worth more than some fees."
And the interim Emergency Management Services Director, Terry Coffee says the community will be safer than it's ever been.
"Five paramedics covering a town our size this is the best coverage we could possibly give anybody."