Identity theft concerns are creeping up as mobile banking becomes increasingly popular here in the Texas Panhandle.
Nothing is 100 percent secure, but layers of security are in place to make sure it's virtually impossible for someone to steal your identity. Several banks in town offer the service, they call an extension of online banking. You can access your checking, savings, loan and CD accounts.
Also, check balances, transfer funds along with other basic banking services. They boast your personal information is protected by advanced encryption technology.
"We have it on a secure server so that first off you are only are going to be able access that through your mobile phone that has the one time password that you get emailed to you and your going to have to know your customer Id to login and your pin number. Without that information, nobody's going to get into your account." says Ceze Darling, Internet Banking Manager at Amarillo National Bank.
He also says not even bank employees can access the secure information and if your phone is lost or stolen, someone would have to know the access codes to get your personal information.
To avoid identity theft, use your providers network only when banking on the go, because it's all about what connection you are on.
"Don't use your mobile phones wi-fi access to do mobile banking and don't use the built in browser that comes with your mobile device." said Ray Wilson, owner of cat-man-du an internet consulting company.
Wilson says that's because it's a very insecure connection and personal information can be accessed.
"If you just use your mobile browser and you hop on to your banks website and log-in and you're on that wi-fi network and somebody gets a hold of that information, they can get bits and pieces even though it's encrypted."
But Wilson says you can use your providers network because it has advanced security features like firewalls built into it.
"It's a much more secure way, as secure as using your PC from home."
Darling says banks encrypt your information on a secure server. And say you can only access your account if you have the password, customer Id and your pin number. So it's virtually impossible for anyone to access your personal information.
"As with any type of identity theft situation you might be in you want to protect all that information to the best of your ability. I would suggest you not share that information with anyone but your self and your spouse."
Wilson says check with your phone provider frequently to check for any security software updates. And when considering mobile banking ask your financial institution if they have software specifically dedicated to mobile because that is the only other truly secure way to go.