BSA Breaks Language Barriers - KFDA - NewsChannel 10 / Amarillo News, Weather, Sports

BSA Breaks Language Barriers

A local hospital is making use of a teddy bear to break language barriers with non-english speaking patients.

BSA is working to better health care for their patients by using charades, bilingual brochures, picture charts and a teddy bear to communicate when speaking to each other is not possible.

The hospital uses these methods to tell the patients what they will be doing and to get information from the patient.

Jennifer Yankovich with BSA Hospital says, "We can also use like the teddy bear and have that be their friend while they're there and whatever we do to the patient, like if we start an IV we will wrap some tape around the teddy bear's hand and they can kind of relate to that."

The hospital also has bilingual discharge papers and access to translators for better services after the initial care is provided.

Powered by Frankly