Local crisis volunteers are in a crisis of their own, they need more help. NewsChannel 10's Felicia Lafuente tells us what you can do.
Family Support Services say Amarillo has the most cases of assault on women in the nation compared to other cities the same size and when victims report the crime, crisis volunteers are the key to their recovery. "We are basically the rock for someone who has been assaulted," says La Viza Hollingsworth, Crisis Volunteer Coordinator of Family Support Services.
Family Support Services trains individuals to become crisis volunteers. Although it can sometimes be difficult, volunteers say it is worth it to help those who have been hurt. "I always get thank you's, always get thank you's and always get hugs and that feels really good," says Angela Galindo, a crisis volunteer.
Volunteers must be ready. Whether it's day or night, anytime the phone rings, they must answer. "When the phone rings at 1:30 in the morning, you pretty much know, it's kind of mechanical, you get up, get dressed, and you go," says Galindo. And when you arrive, Angela says there's no telling who may need help. "The little babies and the toddlers are hard, those are the hardest," says Galindo.
Angela says she will continue to donate her time to give back to the community and encourages others to do the same. "I hope people will volunteer because it is the most rewarding thing and don't be concerned about the time because once you go out there and meet with a victim, you'll see it's really worth it.