An Amarillo woman has appeared to fall through the cracks with the state Human Services Department. And because of that she's afraid her family may go hungry.
Jessie Phillips has relied on food stamps for a year and a half, and apparently because she missed an appointment she wasn't notified about... She's been cut off.
"Had I known of this decision before the 31st when I got the letter stating I would be cut off I would've made preparations of some kind of arrangements," says Phillips.
Phillips says she has 32 cents on her lonestar card right now, so she's relying on hand outs to put food on the table.
"My neighbor gave me $20 this morning and I went and got stuff to eat for this afternoon."
Phillips says she received a letter from the state Department of Human Services saying she was cut off because she missed an appointment. But she says they didn't tell her about it in time.
The state tells NewsChannel 10 the best way to prevent this is to stay in close contact with your caseworker and stay on top of deadlines... Phillips says she did that.
"Why haven't I received a phone call stating she'll be calling on the 21st before the letter even got here, they should re-check their facts on how they go about notifying people," says Phillips.
This evening the state department admitted to us that sometimes things like this do happen.