Post Office Problems

It is a task that many do with ease, but going to the post office is a struggle for some in Memphis. That's because it isn't handicapped accessible.

NewsChannel 10's Felicia Lafuente has been trying for two days to find out why this post office is not handicap accessible.

It is really causing a problem for one man. Jack Martin has had a stroke, heart surgery, and been in a car accident.  Now he must use a wheelchair or cane to help him get around, but he can't get everywhere. "When I get out of my car, it's hard because there's no hold, no hand hold to pull myself from the ground level," says Martin.

For the last four years, he has been trying to change that but keeps getting different excuses.   "I feel like as a private citizen, as well as a public official I should have the right to go in the post office of the United States government without having difficulty going in the building, I can get into the capital, the courthouse, but not my own post office," says Martin.

We just received a partial answer to this question late this afternoon. 

Under the Architectural Barriers Act of 1968, any building built before then must be considered on a case by case basis, meaning the access board looks at customer requests for building modifications to improve accessibility.

The board then decides if modifications need to be done based on customer need, economic feasibility, and alternative services available.

With those reasons, the Memphis post office will remain without any handicap ramps or rails.    But Martin says he will continue trying to change that.