Customers pack Suddenlink in wake of switch - KFDA - NewsChannel 10 / Amarillo News, Weather, Sports

Customers pack Suddenlink in wake of switch

Officers with the Amarillo Police Department direct traffic near SW 45th and Bell as customers crowd Suddenlink / Source: KFDA Officers with the Amarillo Police Department direct traffic near SW 45th and Bell as customers crowd Suddenlink / Source: KFDA
The cable giant converted to an entirely digital lineup in Amarillo Tuesday, April 12. / Source: KFDA The cable giant converted to an entirely digital lineup in Amarillo Tuesday, April 12. / Source: KFDA
Officers direct traffic near Amarillo's Suddenlink location Tuesday / Source: KFDA Officers direct traffic near Amarillo's Suddenlink location Tuesday / Source: KFDA

AMARILLO, TX (KFDA) - Suddenlink's digital conversion appears to have caught many customers off guard. 

The cable giant launched a complete switch to digital television Tuesday, boasting higher quality audio and video along with a new channel lineup.

Despite the company's warning, many customers flipped on their television sets only to find they were left in the dark. As a result, Suddenlink's Amarillo location on SW 45th near Bell St. saw a higher volume of traffic than normal Tuesday, even requiring assistance from the Amarillo Police Department.

Suddenlink customers unable to receive service will likely need a new HD DigitaLink box. Company officials say two digital boxes per household and four for businesses are being offered.

You can also order the boxes by calling toll-free at 844-790-7477 or by visiting the Suddenlink website.
 

Copyright 2016 KFDA. All rights reserved.

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