Three 911 calls from Terry Childers released - KFDA - NewsChannel 10 / Amarillo News, Weather, Sports

Three 911 calls from Terry Childers released

Terry Childers, Amarillo City Manager (Source: KFDA) Terry Childers, Amarillo City Manager (Source: KFDA)
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Source: KFDA Source: KFDA
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    AMARILLO, TX (KFDA) - Civilians are no longer the only personnel manning Amarillo's 911 call center. Police and fire officials are now getting involved. 

    AMARILLO, TX (KFDA) - Civilians are no longer the only personnel manning Amarillo's 911 call center. Police and fire officials are now getting involved. 

AMARILLO, TX (KFDA) -  Not one, but three 911 phone calls made by Amarillo City Manager Terry Childers are now released.

These phone calls resulted in the Amarillo police and fire departments taking control of the Amarillo Emergency Communications Center (AECC).

It all started when a briefcase and bag were stolen from Childers on Valentine's Day at the Residence Inn off I-40.

"I want more than one police officer out here. I want this place shutdown and searched immediately," said Childers in the first 911 call. 

He also wanted a supervisor to call him. When that didn't happen fast enough, he made a second call.

Below is part of that call:

Childers: Well, I'm the city manager of Oklahoma City. And by God, somebody better get on the phone or none of you guys are going to be working there in the future. 
Dispatcher: Ok, you're with Oklahoma City?
Childers: I'm the city manager of Amarillo. 
Dispatcher: Oh ok, because you said Oklahoma City. I'm sorry.

The dispatcher said a supervisor was on another line but would call him when she was done. 

Childers: You guys are a three ring circus and I'm not going to put up with that. I want to talk to a supervisor now. I don't care if she's on a call and I want police officers arriving out here right now. 

When the supervisor calls, Childers asks for the chief of police's number. This takes a couple minutes for the supervisor to find.

Childers: I will deal with this when I get to my office in the morning. Y'all are not going to like what I'm about to do.

Childers made sure police and fire now have personnel managing the call center.

In a statement, Childers stands by his 911 calls and what resulted from them. "A great deal has been made about my comments on the 911 tapes," said Childers. "I will leave it to every citizen to make a judgement on that matter. I do believe the actions I have ordered are necessary to correct longstanding problems with AECC."

Childers said he is confident the changes will improve dispatch operation in Amarillo.

According to Mayor Paul Harpole, as city manager, Childers did not need approval from the city council to make the changes.

Copyright 2016 KFDA. All rights reserved.

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  • Madison Alewel

    Madison Alewel

    Madison anchors the 4, 6, 9 and 10 p.m. newscasts. She joined NewsChannel10 as a reporter in October 2013.

    Madison anchors the 4, 6, 9 and 10 p.m. newscasts. She joined NewsChannel10 as a reporter in October 2013.

  • Three 911 calls from Terry Childers releasedMore>>

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