Service thousands depend on gets revamped - KFDA - NewsChannel 10 / Amarillo News, Weather, Sports

Service thousands depend on gets revamped

Kristen Guilfoos
NewsChannel 10

Amarillo, Texas - It's something thousands of people in the Texas Panhandle depend on every single day... And it's getting revamped. 

The Panhandle Transit Call Center may not be very big, but they handle a very big volume of calls. On September 7th alone they organized more than one thousand trips all over the panhandle. 

Director of Operation Lylene Springer says, "We take them to the park. We take them to the grocery store. We take them shopping. Most of our clients go to medical facilities. We do a lot of dialysis. We take them to work. We transport college kids."

They now have a brand new computer system that lets them see where the closest bus is to you, and which one can get to you the quickest... Which beats the old paper and pencil guesswork method.

Depending on their need, many riders ride for free, but others pay at the most 17 cents per mile. Many of them can't afford a car or can't afford car insurance. 

These buses run Monday to Friday. The earliest riders get on around 445 in the morning and the last drop off is usually around 830 at night.

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